A Scottish family-run business that began as a wedding signage emergency has expanded into flatbed UV printing with the purchase of a Mimaki JFX200-1213 EX. TWR Acrylic, an offshoot of The Wee Rhubarb Gift Co, has invested around £50,000 in the ex-demo flatbed printer to meet growing demand for custom signage and printed acrylic products.
The company was founded by Claire Sutherland after her daughter’s wedding signage provider failed to deliver less than 48 hours before the ceremony. “They had the wrong date for the wedding!” Sutherland told Printweek. “We redesigned everything and had it printed locally. The feedback was incredible and we thought, ‘actually, we’re quite good at this’.”
Sutherland left her corporate job to launch The Wee Rhubarb Gift Co, initially operating from her spare room. The business quickly grew, and in February 2026 she launched TWR Acrylic as a dedicated signage and custom print operation. The team now consists of Sutherland, her daughter Loren Nelson-Parker as co-director, and her mother Angela Hynd, working from a small warehouse in Dunfermline, Fife, with an additional workshop in Glasgow.
The Mimaki JFX200-1213 EX was purchased through reseller Xpres and installed in late April. Sutherland said the Mimaki stood out from alternatives viewed at the Printwear and Promotion Show in Birmingham because it produced the best quality prints and offered a larger bed size than competing machines. The mid-size format also gave the business room to grow without committing to a larger industrial machine.
UK-based technical support was another deciding factor. An earlier investment in a lower-cost UV DTF printer had proved challenging because support was limited to web chat. For a small business without a dedicated print engineer, responsive local support reduces downtime and risk.
The JFX200-1213 EX is being used mainly for signage and personalized gifts, but the company plans to add more printed acrylic ranges and foamboard stock items, offered either as blanks or as custom prints. Sutherland said the new capability opens the business to opportunities beyond wedding signage, including business signage and bespoke printed acrylic products.
Installing the flatbed required some facility modifications. The warehouse was uninsulated and unheated, so the company built a custom print room inside the facility to house the Mimaki alongside its largest laser machine. Training went smoothly, with Sutherland noting that prior experience with UV printing and RIP software made the transition manageable.
TWR Acrylic already operates a diverse equipment mix including five laser machines, a DTF/DTG printer, a large-format inkjet printer, vinyl cutters, a 20-needle embroidery machine, and a recently purchased acrylic bending machine. The Mimaki flatbed adds direct-to-substrate UV capability that complements rather than duplicates existing equipment.
The investment reflects a broader trend among small UK print businesses. Rather than specializing in a single process, many are building hybrid production capabilities that allow them to serve a wide range of customer needs. For wedding and event markets in particular, the ability to produce custom acrylic signage, printed gifts, and branded items in-house creates opportunities for higher margins and faster turnaround.
Looking ahead, TWR Acrylic plans to launch a bespoke printed acrylic range under the “Boundless by TWR” brand in the coming months. The new product line will leverage the Mimaki’s ability to print high-quality images directly onto acrylic sheet, opening a premium segment beyond standard signage.
The story also illustrates how entrepreneurial print businesses can emerge from unexpected circumstances. A last-minute wedding crisis has become the foundation for a growing company with multiple production capabilities, a dedicated facility, and plans for branded product expansion.
For equipment suppliers and resellers, TWR Acrylic’s decision highlights the importance of bed size, print quality, and local support in winning business from small but ambitious converters. While price matters, the total cost of ownership, including training, reliability, and service response, often determines whether a new equipment investment succeeds.
As TWR Acrylic grows, it will face the challenges common to expanding family businesses: scaling production, managing cash flow, and maintaining quality while adding capacity. The Mimaki investment is a significant step in that journey.
Source: Printweek

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